If you cannot open your images, documents, or other files and also see the .eiur extension on them, your PC is definitely infected with Eiur ransomware. It belongs to STOP/Djvu ransomware group
Eiur ransomware ciphers personal documents spotted on the victim’s PC with the extension “.eiur” and then creates the ransom note in each folder which contains encrypted files. The instructions are placed on the victim’s desktop in the “readme.txt” file. Its task is basically comparable to other variants of the same family: Dkrf, Llqq, Llee.
What is Eiur Ransomware?
Name | Eiur Virus |
Ransomware family1 | DJVU/STOP2 ransomware |
Extension | .eiur |
Ransomware note | _readme.txt |
Ransom | From $490 to $980 |
Contact | manager@mailtemp.ch, helprestoremanager@airmail.cc |
Symptoms | The images, videos, and other documents have the “.eiur” extension and cannot be opened by any programs |
Fix Tool | Trojan Killer – ransomware infections tool. 14-day free trial. |
Eiur is file-encrypting ransomware that prevents access to your text files, Excel tables, videos and pictures by encrypting them. It marks the encrypted files with the “.eiur” extension. Then Eiur ransomware adds a ransom note (readme.txt) to each folder. In it, you can see the instructions to pay the ransom ($490-$980 in Bitcoin) to a certain Bitcoin wallet. The AES-256 or RSA-1028 cipher it utilizes to cipher the files is not decryptable with modern computers. Even quantum PCs that currently exist will spend thousands of years to get the decryption key.
How dangerous is the Eiur ransomware?
When Eiur ransomware gets in your system, it will examine your system for photos, videos, and important documents. It encrypt] all widespread file formats- .psd, .doc, .docx, .xls, .xlsx, .pdf, .jpeg, .png, et cetera. When these documents are located, the ransomware will cipher them and change their extension to “.eiur” to make sure that you understand what happened.
After the Eiur ransomware encrypted the files on your PC, it will drop the last “readme.txt” file on the desktop. In addition to the money transferring instructions, the victims also see the email addresses to contact the cybercriminals – helprestoremanager@airmail.cc and manager@mailtemp.ch.
Here is the ransom note that the Eiur ransomware shows to its victims:
ATTENTION!
Don't worry, you can return all your files!
All your files like pictures, databases, documents and other important are encrypted with strongest encryption and unique key.
The only method of recovering files is to purchase decrypt tool and unique key for you.
This software will decrypt all your encrypted files.
What guarantees you have?
You can send one of your encrypted file from your PC and we decrypt it for free.
But we can decrypt only 1 file for free. File must not contain valuable information.
You can get and look video overview decrypt tool:
https://we.tl/t-fhnNOAYC8Z
Price of private key and decrypt software is $980.
Discount 50% available if you contact us first 72 hours, that's price for you is $490.
Please note that you'll never restore your data without payment.
Check your e-mail "Spam" or "Junk" folder if you don't get answer more than 6 hours.
To get this software you need write on our e-mail:
manager@mailtemp.ch
Reserve e-mail address to contact us:
helprestoremanager@airmail.cc
How did the Eiur ransomware get on my computer?
The Eiur ransomware spreads by placing links to get hacked programs or games. They try to keep their eye on all hype topics which can be used to spread ransomware. New games introductions, new popular films – Eiur creators make whatever to get their money on that. One of the most favored methods these criminals put to use is one-day sites with torrent downloading links. However, following the modern things is not the single tactic these burglars utilize. Ways that have already turned into standard, such as email spamming, are also usual for STOP/Djvu ransomware distribution.

The example of email spamming that may lead to Eiur ransomware injection
Preventing this ransomware does not require a lot of initiative. Following the regular principles of PC hygiene will significantly decrease all hazards. Bear in mind that launching all documents you receive on e-mail is not a good option. Even worse case is to enable macros in Microsoft Office documents. However, it is far better to prevent the malware intrusion at the moment when you have just opened the email message. Examining the sender’s address can point out a lot about what you can expect, and when you see the thing like “support@amazon.com”– it is likely a legitimate e-mail. At the same time, stuff that tries to look similar to Amazon or FedEx shipping notification, however, uses the email address of “amazonspurrot1363@gmail.com”– must make you be on the alarm. Above, you can see the illustration of such a message.
Outlaw sources of various digital things need some extra description. Breaking copyright law already exposes you to the danger of being fined. Nevertheless, using torrent trackers or third-party websites to download “free” programs also exposes you to a wide range of malware. Nobody can oversee undisclosed individuals that launch the torrent seeding or publish the hacked program version on the website with pirated software.
Eiur virus removal instructions.
Download Trojan Killer Portable |
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This guide below shows how to use Trojan Killer Portable3 for Eiur virus detection and removal:
STEP 1. Download and install Trojan Killer.
STEP 2. Click on "Finish".
STEP 3. Wait until necessary updates are downloaded and installed.
STEP 4. Select computer scan type.
STEP 5. The software will begin scanning your computer.
STEP 6. Click on "Cure PC".
Restore the files encrypted by the Eiur ransomware
In most cases, it’s impossible to recover the files encrypted by the Eiur ransomware because the private key needed to unlock the encrypted files is only available through cybercriminals. However, we’ve listed one option you can use to recover your files below.
Warning! Make sure you remove the ransomware from your system first, otherwise, it will repeatedly encrypt your files.
If your files were encrypted with an offline key, there is a chance you can recover them by using Emsisoft Decryptor for the STOP/Djvu decryption tool. Follow the below guide to recover your files using the Emsisoft Decryptor for STOP/Djvu.
- You can download Emsisoft Decryptor for STOP Djvu by clicking this link.
- When the decryptor has finished downloading, double-click on “decrypt_STOPDjvu.exe” to run this program on your computer.
- Click the “Decrypt” button to start the decryption process for Eiur files. The screen will switch to a status view, informing you about your files’ current process and decryption status.
- The decryptor will inform you once the decryption process will be finished. If you require the report for your records, you can save it by clicking the “Save log” button.
If the Emsisoft Decryptor can’t decrypt your .eiur files and you do not plan on paying the ransom, it is advised that you make an image of the encrypted drives so that you can decrypt them in the future.
Your computer should now be free of the Eiur ransomware infection. However, suppose your current antivirus allowed this malicious program on your computer. In that case, you might want to consider purchasing the full-featured version of Trojan Killer to protect against these types of threats in the future.
EIUR Ransomware — How To Remove Virus & Decrypt Files?

Name: EIUR Virus
Description: EIUR Virus is a STOP/DJVU family of ransomware-type virus. It encrypts files, video, photos, documents. Encrypted files can be tracked by a specific eiur extension. EIUR ransomware asks victims for a ransom fee about $490 - $980 in Bitcoin.
Offer price: 480
Currency: $
Operating System: Windows
Application Category: Virus
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- About DJVU (STOP) Ransomware: https://gridinsoft.com/ransomware/djvu
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