If you can’t open your images, documents, or files and also see the .neqp extension on them, your computer is surely infected with Neqp ransomware. It belongs to STOP/Djvu ransomware group
Neqp ransomware ciphers personal documents found on the victim’s computer with the extension “.neqp” and after that creates the ransom note in each folder which contains encrypted files. The instructions are put on the victim’s desktop in the “readme.txt” file. Its task is basically comparable to other representatives of the same ransomware family: Weqp, Werz, Weon.
What is Neqp Ransomware?
Name | Neqp Virus |
Ransomware family1 | DJVU/STOP2 ransomware |
Extension | .neqp |
Ransomware note | _readme.txt |
Ransom | From $490 to $980 |
Contact | support@fishmail.top, datarestorehelp@airmail.cc |
Symptoms | The images, videos, and other documents have the “.neqp” extension and cannot be opened by any programs |
Fix Tool | Trojan Killer – ransomware infections tool. 14-day free trial. |
Neqp is file-encrypting ransomware that prevents normal access to your text files, Excel tables, videos and photos by ciphering them. It marks the encrypted files with the “.neqp” extension. Then Neqp ransomware adds a ransom note (readme.txt) to each folder. In it, you can see the guidance to pay the ransom ($490-$980 in Bitcoin) to a specified Bitcoin wallet. The AES-256 or RSA-1028 cipher it uses to encrypt the documents is not decryptable with contemporary computers. Even quantum computers that already exist will spend hundreds of years to brute force the decryption key.
How dangerous is the Neqp ransomware?
When Neqp ransomware appears in your system, it will run through your computer for images, videos, and important documents. It [ciphers all widespread file formats- .psd, .doc, .docx, .xls, .xlsx, .pdf, .jpeg, .png, et cetera. When these files are located, the ransomware will encrypt them and change their extension to “.neqp” so that you understand what happened.
After the Neqp ransomware ciphered the data on your PC, it will drop the last “readme.txt” file on the main screen. In addition to the ransom payment instructions, the victims also see the email addresses to contact the crooks – datarestorehelp@airmail.cc and support@fishmail.top.
Here is the ransom note that the Neqp ransomware shows to its victims:
ATTENTION!
Don't worry, you can return all your files!
All your files like pictures, databases, documents and other important are encrypted with strongest encryption and unique key.
The only method of recovering files is to purchase decrypt tool and unique key for you.
This software will decrypt all your encrypted files.
What guarantees you have?
You can send one of your encrypted file from your PC and we decrypt it for free.
But we can decrypt only 1 file for free. File must not contain valuable information.
You can get and look video overview decrypt tool:
https://we.tl/t-fhnNOAYC8Z
Price of private key and decrypt software is $980.
Discount 50% available if you contact us first 72 hours, that's price for you is $490.
Please note that you'll never restore your data without payment.
Check your e-mail "Spam" or "Junk" folder if you don't get answer more than 6 hours.
To get this software you need write on our e-mail:
support@fishmail.top
Reserve e-mail address to contact us:
datarestorehelp@airmail.cc
How did the Neqp ransomware get on my computer?
The Neqp ransomware spreads by posting websites to download hacked programs or games. They try to keep their eye on all hype topics which can be used to spread ransomware. New games introductions, new popular movies – Neqp developers make everything to get their victims on that. Some of the most common tactics these criminals use is one-day websites with torrent downloading links. Nevertheless, pursuing the modern news is not the only tactic these crooks use. Options that have already become standard, such as e-mail spamming, are likewise ordinary for STOP/Djvu ransomware distribution.

The example of email spamming that may lead to Neqp ransomware injection
Preventing this ransomware does not need a lot of initiative. Adhering to the standard principles of PC hygiene will significantly decrease all dangers. Keep in mind that opening all files you receive on e-mail is not a good idea. Even worse scenario is to allow macros in Microsoft Office documents. But it is much better to prevent the malware intrusion at the moment when you have just opened the email message. Inspecting the sender’s address can point out a lot about what you can anticipate, as well as when you see things like “support@amazon.com”– it is likely a trustworthy email. Meanwhile, stuff that tries to look similar to Amazon or FedEx shipment notice, but uses the e-mail address of “amazonspurrot1363@gmail.com”– need to make you be on the alarm. Above, you can see the example of such a message.
Illegal sources of different digital things need some additional description. Breaking copyright policy surely exposes you to the chance of being fined. However, using torrent trackers or third-party sites to download “free” programs likewise exposes you to a wide range of malware. No one can regulate unidentified people that launch the torrent seeding or publish the hacked program version on the website with pirated software.
Neqp virus removal instructions.
Download Trojan Killer Portable |
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This guide below shows how to use Trojan Killer Portable3 for Neqp virus detection and removal:
STEP 1. Download and install Trojan Killer.
STEP 2. Click on "Finish".
STEP 3. Wait until necessary updates are downloaded and installed.
STEP 4. Select computer scan type.
STEP 5. The software will begin scanning your computer.
STEP 6. Click on "Cure PC".
Restore the files encrypted by the Neqp ransomware
In most cases, it’s impossible to recover the files encrypted by the Neqp ransomware because the private key needed to unlock the encrypted files is only available through cybercriminals. However, we’ve listed one option you can use to recover your files below.
Warning! Make sure you remove the ransomware from your system first, otherwise, it will repeatedly encrypt your files.
If your files were encrypted with an offline key, there is a chance you can recover them by using Emsisoft Decryptor for the STOP/Djvu decryption tool. Follow the below guide to recover your files using the Emsisoft Decryptor for STOP/Djvu.
- You can download Emsisoft Decryptor for STOP Djvu by clicking this link.
- When the decryptor has finished downloading, double-click on “decrypt_STOPDjvu.exe” to run this program on your computer.
- Click the “Decrypt” button to start the decryption process for Neqp files. The screen will switch to a status view, informing you about your files’ current process and decryption status.
- The decryptor will inform you once the decryption process will be finished. If you require the report for your records, you can save it by clicking the “Save log” button.
If the Emsisoft Decryptor can’t decrypt your .neqp files and you do not plan on paying the ransom, it is advised that you make an image of the encrypted drives so that you can decrypt them in the future.
Your computer should now be free of the Neqp ransomware infection. However, suppose your current antivirus allowed this malicious program on your computer. In that case, you might want to consider purchasing the full-featured version of Trojan Killer to protect against these types of threats in the future.
Remove NEQP Ransomware Virus (DECRYPT .neqp FILES)

Name: NEQP Virus
Description: NEQP Virus is a STOP/DJVU family of ransomware-type virus. It encrypts files, video, photos, documents. Encrypted files can be tracked by a specific neqp extension. NEQP ransomware asks victims for a ransom fee about $490 - $980 in Bitcoin.
Offer price: 480
Currency: $
Operating System: Windows
Application Category: Virus
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- About DJVU (STOP) Ransomware: https://gridinsoft.com/ransomware/djvu
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