If you can’t open your images, documents, or data and also see the .rguy extension on them, your computer is definitely infected with Rguy ransomware. It pertains to STOP/Djvu ransomware family
Rguy ransomware ciphers personal documents identified on the victim’s PC with the extension “.rguy” and after that creates the ransom note in each folder which contains encrypted files. The instructions are placed on the victim’s desktop in the “readme.txt” file. Its activity is primarily similar to other representatives of the same ransomware family: Uigd, Eyrv, Vlff.
What is Rguy Ransomware?
Name | Rguy Virus |
Ransomware family1 | DJVU/STOP2 ransomware |
Extension | .rguy |
Ransomware note | _readme.txt |
Ransom | From $490 to $980 |
Contact | manager@mailtemp.ch, helprestoremanager@airmail.cc |
Symptoms | The images, videos, and other documents have the “.rguy” extension and cannot be opened by any programs |
Fix Tool | Trojan Killer – ransomware infections tool. 14-day free trial. |
Rguy is file-encrypting ransomware that prevents access to your text files, Excel tables, videos and images by encrypting them. It marks the ciphered files with the “.rguy” extension. Then Rguy ransomware adds a money ransom note (readme.txt) to each folder. In it, you can see the guidance to pay the ransom ($490-$980 in Bitcoin) to a certain Bitcoin wallet. The AES-256 or RSA-1028 cipher it uses to encrypt the documents is not decryptable with contemporary computers. Even quantum computers that already exist will spend thousands of years to get the decryption key.
How dangerous is the Rguy ransomware?
When Rguy ransomware gets on your computer, it will scan your system for photos, videos, and important documents. It [ciphers all widespread file formats- .psd, .doc, .docx, .xls, .xlsx, .pdf, .jpeg, .png, et cetera. When these documents are found, the ransomware will cipher them and change their extension to “.rguy” to make sure that you understand what happened.
After the Rguy ransomware ciphered the files on your computer, it will generate the last “readme.txt” file on the main screen. In addition to the ransom payment instructions, the victims also see the emails to contact the crooks – helprestoremanager@airmail.cc and manager@mailtemp.ch.
Here is the ransom note that the Rguy ransomware shows to its victims:
ATTENTION!
Don't worry, you can return all your files!
All your files like pictures, databases, documents and other important are encrypted with strongest encryption and unique key.
The only method of recovering files is to purchase decrypt tool and unique key for you.
This software will decrypt all your encrypted files.
What guarantees you have?
You can send one of your encrypted file from your PC and we decrypt it for free.
But we can decrypt only 1 file for free. File must not contain valuable information.
You can get and look video overview decrypt tool:
https://we.tl/t-fhnNOAYC8Z
Price of private key and decrypt software is $980.
Discount 50% available if you contact us first 72 hours, that's price for you is $490.
Please note that you'll never restore your data without payment.
Check your e-mail "Spam" or "Junk" folder if you don't get answer more than 6 hours.
To get this software you need write on our e-mail:
manager@mailtemp.ch
Reserve e-mail address to contact us:
helprestoremanager@airmail.cc
How did the Rguy ransomware get on my computer?
The Rguy ransomware spreads by posting links to download hacked programs or games. They keep their eye on all hype subjects which can be chosen to spread ransomware. New games introductions, new popular movies – Rguy developers make whatever to get their money on that. One of the most preferred techniques these criminals use is one-day sites with torrent downloading links. However, using the contemporary trends is not the single tactic these crooks utilize. Methods that have already become standard, such as email spamming, are also ordinary for STOP/Djvu ransomware distribution.

The example of email spamming that may lead to Rguy ransomware injection
Avoiding this ransomware does not need a lot of initiative. Following the standard principles of computer hygiene will substantially decrease all risks. Bear in mind that launching all files you get on email is not a great idea. Even worse case is to allow macros in Microsoft Office documents. But it is far better to avoid the malware intrusion at the moment when you have just opened the email message. Checking the sender’s address can point out a lot about what you can expect, as well as when you see things like “support@amazon.com”– it is likely a trustworthy e-mail. At the same time, stuff that tries to resemble Amazon or FedEx delivery alert, but uses the email address of “amazonspurrot1363@gmail.com”– should make you get on the alarm. Above, you can see the example of such a message.
Illegal sources of different digital things require some additional explanation. Violating copyright law already exposes you to the danger of being fined. Nevertheless, utilizing torrent trackers or third-party sites to download “free” programs likewise exposes you to various malware. No one can control undisclosed people that start the torrent seeding or release the hacked program version on the site with pirated program.
Rguy virus removal instructions.
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This guide below shows how to use Trojan Killer Portable3 for Rguy virus detection and removal:
STEP 1. Download and install Trojan Killer.
STEP 2. Click on "Finish".
STEP 3. Wait until necessary updates are downloaded and installed.
STEP 4. Select computer scan type.
STEP 5. The software will begin scanning your computer.
STEP 6. Click on "Cure PC".
Restore the files encrypted by the Rguy ransomware
In most cases, it’s impossible to recover the files encrypted by the Rguy ransomware because the private key needed to unlock the encrypted files is only available through cybercriminals. However, we’ve listed one option you can use to recover your files below.
Warning! Make sure you remove the ransomware from your system first, otherwise, it will repeatedly encrypt your files.
If your files were encrypted with an offline key, there is a chance you can recover them by using Emsisoft Decryptor for the STOP/Djvu decryption tool. Follow the below guide to recover your files using the Emsisoft Decryptor for STOP/Djvu.
- You can download Emsisoft Decryptor for STOP Djvu by clicking this link.
- When the decryptor has finished downloading, double-click on “decrypt_STOPDjvu.exe” to run this program on your computer.
- Click the “Decrypt” button to start the decryption process for Rguy files. The screen will switch to a status view, informing you about your files’ current process and decryption status.
- The decryptor will inform you once the decryption process will be finished. If you require the report for your records, you can save it by clicking the “Save log” button.
If the Emsisoft Decryptor can’t decrypt your .rguy files and you do not plan on paying the ransom, it is advised that you make an image of the encrypted drives so that you can decrypt them in the future.
Your computer should now be free of the Rguy ransomware infection. However, suppose your current antivirus allowed this malicious program on your computer. In that case, you might want to consider purchasing the full-featured version of Trojan Killer to protect against these types of threats in the future.
RGUY Ransomware — How To Remove Virus & Decrypt Files?

Name: RGUY Virus
Description: RGUY Virus is a STOP/DJVU family of ransomware-type virus. It encrypts files, video, photos, documents. Encrypted files can be tracked by a specific rguy extension. RGUY ransomware asks victims for a ransom fee about $490 - $980 in Bitcoin.
Offer price: 480
Currency: $
Operating System: Windows
Application Category: Virus
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- About DJVU (STOP) Ransomware: https://gridinsoft.com/ransomware/djvu
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