If you cannot open your images, documents, or data and also see the .xcbg extension on them, your PC is definitely infected with Xcbg ransomware. It belongs to STOP/Djvu ransomware family
Xcbg ransomware ciphers personal files found on the victim’s PC with the extension “.xcbg” and after that leaves the ransom note in each folder which contains encrypted files. The instructions are put on the victim’s PC in the “readme.txt” file. Its task is primarily similar to other variants of the same family: Bpqd, Ftym, Vtym.
What is Xcbg Ransomware?
Name | Xcbg Virus |
Ransomware family1 | DJVU/STOP2 ransomware |
Extension | .xcbg |
Ransomware note | _readme.txt |
Ransom | From $490 to $980 |
Contact | manager@mailtemp.ch, helprestoremanager@airmail.cc |
Symptoms | The images, videos, and other documents have the “.xcbg” extension and cannot be opened by any programs |
Fix Tool | Trojan Killer – ransomware infections tool. 14-day free trial. |
Xcbg is file-encrypting ransomware that prevents access to your text files, Excel tables, videos and pics by ciphering them. It marks the ciphered files with the “.xcbg” extension. Then Xcbg ransomware adds a ransom note (readme.txt) to each folder. In it, you can see the guidance to pay the ransom ($490-$980 in Bitcoin) to a specified BTC wallet. The AES-256 or RSA-1028 cipher it uses to cipher the documents is not decryptable with modern computers. Even quantum computers that currently exist will likely spend hundreds of years to find the decryption key.
How dangerous is the Xcbg ransomware?
When Xcbg ransomware appears in your system, it will examine your computer for images, videos, and important documents. It encrypt] all widespread file formats- .psd, .doc, .docx, .xls, .xlsx, .pdf, .jpeg, .png, et cetera. When these files are found, the ransomware will cipher them and change their extension to “.xcbg” so that you understand what happened.
After the Xcbg ransomware ciphered the data on your PC, it will drop the last “readme.txt” file on the main screen. In addition to the ransom payment instructions, the victims also see the emails to contact the fraudsters – helprestoremanager@airmail.cc and manager@mailtemp.ch.
Here is the money ransom note that the Xcbg ransomware shows to its victims:
ATTENTION!
Don't worry, you can return all your files!
All your files like pictures, databases, documents and other important are encrypted with strongest encryption and unique key.
The only method of recovering files is to purchase decrypt tool and unique key for you.
This software will decrypt all your encrypted files.
What guarantees you have?
You can send one of your encrypted file from your PC and we decrypt it for free.
But we can decrypt only 1 file for free. File must not contain valuable information.
You can get and look video overview decrypt tool:
https://we.tl/t-fhnNOAYC8Z
Price of private key and decrypt software is $980.
Discount 50% available if you contact us first 72 hours, that's price for you is $490.
Please note that you'll never restore your data without payment.
Check your e-mail "Spam" or "Junk" folder if you don't get answer more than 6 hours.
To get this software you need write on our e-mail:
manager@mailtemp.ch
Reserve e-mail address to contact us:
helprestoremanager@airmail.cc
How did the Xcbg ransomware get on my computer?
The Xcbg ransomware spreads by posting websites to get hacked programs or games. Cybercriminals who spread this ransomware are very tricky, and try to correspond with current things. New games introductions, new popular movies – Xcbg creators make everything to get their victims on that. One of the most common methods these burglars apply is one-day sites with torrent downloading links. Nonetheless, following the current things is not the single way these criminals utilize. Ways that have already become standard, such as e-mail spamming, are also typical for STOP/Djvu ransomware spreading.

The example of email spamming that may lead to Xcbg ransomware injection
Avoiding this ransomware does not require a lot of initiative. Considering the ordinary rules of PC hygiene will significantly minimize all risks. Remember that starting all documents you receive on email is not a good tactic. Even worse scenario is to enable macros in Microsoft Office documents. However, it is far better to stop the malware attack at the moment when you have just opened the e-mail message. Checking the sender’s address can say a lot about what you can anticipate, and also when you see things like “support@amazon.com”– it is likely a legitimate e-mail. Meanwhile, stuff that tries to look similar to Amazon or FedEx shipment alert, but uses the e-mail address of “amazonspurrot1363@gmail.com”– must make you be on the alarm. Above, you can see the illustration of such a message.
Illegal sources of different digital things require some extra explanation. Going against copyright regulation surely throws you to the chance of being fined. Nevertheless, utilizing torrent trackers or third-party sites to download “free” programs likewise exposes you to various malware. No one can oversee unnamed individuals who start the torrent seeding or publish the hacked program version on the website with pirated program.
Xcbg virus removal instructions.
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This guide below shows how to use Trojan Killer Portable3 for Xcbg virus detection and removal:
STEP 1. Download and install Trojan Killer.
STEP 2. Click on "Finish".
STEP 3. Wait until necessary updates are downloaded and installed.
STEP 4. Select computer scan type.
STEP 5. The software will begin scanning your computer.
STEP 6. Click on "Cure PC".
Restore the files encrypted by the Xcbg ransomware
In most cases, it’s impossible to recover the files encrypted by the Xcbg ransomware because the private key needed to unlock the encrypted files is only available through cybercriminals. However, we’ve listed one option you can use to recover your files below.
Warning! Make sure you remove the ransomware from your system first, otherwise, it will repeatedly encrypt your files.
If your files were encrypted with an offline key, there is a chance you can recover them by using Emsisoft Decryptor for the STOP/Djvu decryption tool. Follow the below guide to recover your files using the Emsisoft Decryptor for STOP/Djvu.
- You can download Emsisoft Decryptor for STOP Djvu by clicking this link.
- When the decryptor has finished downloading, double-click on “decrypt_STOPDjvu.exe” to run this program on your computer.
- Click the “Decrypt” button to start the decryption process for Xcbg files. The screen will switch to a status view, informing you about your files’ current process and decryption status.
- The decryptor will inform you once the decryption process will be finished. If you require the report for your records, you can save it by clicking the “Save log” button.
If the Emsisoft Decryptor can’t decrypt your .xcbg files and you do not plan on paying the ransom, it is advised that you make an image of the encrypted drives so that you can decrypt them in the future.
Your computer should now be free of the Xcbg ransomware infection. However, suppose your current antivirus allowed this malicious program on your computer. In that case, you might want to consider purchasing the full-featured version of Trojan Killer to protect against these types of threats in the future.
XCBG Ransomware — How To Remove Virus & Decrypt Files?

Name: XCBG Virus
Description: XCBG Virus is a STOP/DJVU family of ransomware-type virus. It encrypts files, video, photos, documents. Encrypted files can be tracked by a specific xcbg extension. XCBG ransomware asks victims for a ransom fee about $490 - $980 in Bitcoin.
Offer price: 480
Currency: $
Operating System: Windows
Application Category: Virus
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- About DJVU (STOP) Ransomware: https://gridinsoft.com/ransomware/djvu
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